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I can't open the battery compartment.

To open the battery compartment, push down on the slide with the thumb of one hand and use the fingertips of your other hand to pry open the lid. It's easy once you have used it a few times, as it loosens up and and slides more easily.

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TENS

What is TENS?

How does TENS work?

Is BioStim® TENS effective?

Can I use BioStim® TENS at the same time as I use medications?

How strong should I set the Intensity on my BioStim® TENS?

What Rate should I set my BioStim® TENS to?

How long should I use my BioStim® for? And how often?

How can I get the most out of my BioStim® TENS?

Muscle Stimulation (EMS)

What is EMS?

How long should I use EMS for?

How should I progress with an EMS workout?

General

Where is the PainEze plus™ and other EziStim® products?

Why aren't BioStim® TENS & EMS systems connected to mains electricity?

How do I order a BioStim® TENS & EMS System?

Safety

Can TENS harm me?

Where can I put the electrodes so they are safe?

Fault Finding

I can't feel any pulses and the light doesn't flash.

I'm having trouble turning the controls.

The light is flashing, but I can't feel any impulses.

The pulses feel like they're stinging me.

I have to turn it up more than I used to.

I can't open the battery compartment.

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