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The pulses feel like they're stinging me.

This could be caused by a few things.

1. Ensure the electrodes are not placed over a cut or rash, or the pulses are not passing through such an area.

2. If you are using PreGelled Electrodes, they may be wearing out. Try a new pair. PreGelled Electrodes are a disposable item, and require regular replacement. Their lifespan varies from 1 to 100 hours, depending on their usage.

3. If you are using Silicon Rubber Electrodes, you may not have applied enough gel. Try adding more gel to the electrode surface.

4. Again, if using Silicon Rubber Electrodes, ensure they are clean. Silicon Rubber Electrodes should be washed in warm soapy water after each use.

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TENS

What is TENS?

How does TENS work?

Is BioStim® TENS effective?

Can I use BioStim® TENS at the same time as I use medications?

How strong should I set the Intensity on my BioStim® TENS?

What Rate should I set my BioStim® TENS to?

How long should I use my BioStim® for? And how often?

How can I get the most out of my BioStim® TENS?

Muscle Stimulation (EMS)

What is EMS?

How long should I use EMS for?

How should I progress with an EMS workout?

General

Where is the PainEze plus™ and other EziStim® products?

Why aren't BioStim® TENS & EMS systems connected to mains electricity?

How do I order a BioStim® TENS & EMS System?

Safety

Can TENS harm me?

Where can I put the electrodes so they are safe?

Fault Finding

I can't feel any pulses and the light doesn't flash.

I'm having trouble turning the controls.

The light is flashing, but I can't feel any impulses.

The pulses feel like they're stinging me.

I have to turn it up more than I used to.

I can't open the battery compartment.

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